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  • LAForward7

We all know Apple’s brand is different, but we may not know all the reasons why.

Updated: Jul 16, 2020

Check out this video to find out where CEOs go wrong, and what the key difference between a successful customer experience initiative and a total flop. We look at a couple of examples of successful customer experience, and just how far a brand has to be willing to go to achieve it.

If you are interested in taking a deeper dive into one of these successful customer experiences from the video, check out the article below about the brand behind it all!


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